SOLUTIONS

Performance, delivered.

Increase customer satisfaction and reduce the stress on your teams. One platform for the truck moves your systems stop tracking at the dock door.

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DRAYAGEAIR FREIGHTFINAL MILEPROJECT LOGISTICS

SOLUTION AREAS

Built for the moves that break spreadsheets

TMaiTE is how your drivers and carriers talk to the platform. These are the jobs the platform runs.

RESIDENTIAL AND COMMERCIAL DELIVERY

Final mile

Direct-to-consumer and business deliveries with the options receivers ask for: scheduled windows, unattended and no-contact delivery, and a photo and signature record of every drop.

See Final mile in detail
TEMPERATURE, FUEL AND SEAL AT EVERY CHECK

Cold chain

Reefer readings collected from drivers over the messaging they already use, no app to install, and the compliance sheet filled in from the record instead of by hand.

See Cold chain in detail
DISASTER RELIEF MISSIONS

Emergency services

DRMS runs a relief mission from activation to wrap-up: dispatch by QR code that anyone learns in five minutes, driver readiness, yard sections drawn on a satellite map, and every shipment on one board. Deployed on a live ice-storm response.

See Emergency services in detail
DOCUMENT REVIEW

Drift

Shipments whose values disagree with their bill of lading, flagged by TMaiTE field by field. Apply the BL value, accept as is, snooze or escalate, with every decision logged.

See Drift in detail
COMMUTE DELIVERY

Baton

Stops that fit your own staff's drive home. Publish deliveries to an offer board, let eligible team members claim them for a small bonus, and pay from an earnings report.

See Baton in detail
MULTI-NODE MOVES

Project logistics

Oversized, multi-leg and staged deliveries planned as one job: every leg tendered, tracked and proven, with the whole move visible to the people waiting for it.

EVERY HANDOFF, PROVEN

Chain of custody

Electronic proof of delivery, photos, seals and chassis numbers captured at each handoff, so a dispute is settled from the record instead of from memory.

FINAL MILE

From the forward stocking location to the front door, with proof at every step

Final mile is where a national network hands off to an individual delivery. Clockwork keeps control of that handoff: cargo is received at the forward stocking location, every node checks for over, short or damage, the receiver picks a delivery window, and the driver leaves with a photo record.

Chain of custody

Control the hand-offs. Receive cargo at the forward stocking location, raise an over, short or damage alert at each node, and track status from order to proof of delivery.

Delivery convenience

The receiver chooses a date and a morning or afternoon window from a link, and reschedules the same way if plans change. No phone tag.

Schedule and optimise

Dispatcher-controlled zone maps, automated scheduling and rescheduling, and load optimisation across trucks by zone and by the delivery times customers asked for.

A delivered shipment: route map from pickup to destination, pickup and destination cards, estimated arrival, and the delivery event with its photo
Route optimiser: a route of eight stops plotted on a map beside its schedule, driver and confirm, merge and delete controls
All solutions
COLD CHAIN

Control for cold chain logistics

A reefer move is only as good as its record. Clockwork collects the readings at every check through app-less messaging automation, so the driver reports supply and return air temperature, fuel level, seal and a photo from the messaging they already use, and the compliance paperwork writes itself.

App-less collection

TMaiTE asks the driver for the readings at pickup, at each handoff and at delivery, over WhatsApp, SMS or whichever channel they already have. Nothing to install, nothing to train.

Every check on the record

Supply and return air temperature, fuel level, seal number and photos land on the shipment timeline with a time and a place, next to the instructions the driver acknowledged.

Automated compliance documentation

The reefer check and monitoring sheet is generated from the collected data, ready for the shipper and the auditor, instead of being filled in by hand at the end of the run.

Shipment timeline for a reefer move: a pickup event with return air temperature, supply air temperature, fuel level and a photo, above the confirmed shipment details and acknowledged instructions
A reefer control panel photographed by the driver, showing the set point and supply temperature
All solutions
DRMS · EMERGENCY SERVICES

Disaster relief missions, run from one screen

The Disaster Relief Management System. When a mission activates, terminals open, drivers arrive and freight has to move in hours. DRMS is the mission system for the carriers who do that work, with the dispatch, readiness and yard tools they need on day one and nothing to learn first.

Quick dispatch

QR codes on the driver, the equipment and the material. Scan all three and the load is dispatched to a destination from the mission's own facility list. Anyone can learn it in five minutes.

Driver readiness

See who is working, who is idle and who needs to rest, evaluate performance by driver over the mission, and report driver status to the state.

One board for the mission

Every shipment at a facility or on a mission as a tile with a status, colour-coded for problems and alerts, so nothing is missed and nothing waits.

DRMS yard management: a satellite view of a terminal with three colour-coded sections drawn on it and a list of the sections beside it
DRMS shipment board: columns for booked, received, planning, in transit, delivered and alert, each shipment a tile with its status and location
DRMS drivers view: active, on break and offline counts, and a card per driver with vehicle, area, loads today and rating
Yard visualisation

Draw sections on a satellite view of the terminal, give each a purpose such as overflow, and move assets in and out of them. Faster mission wrap-up, lower training cost.

Route optimiser

An optional load plan across the available trucks: visualise routes, combine deliveries and take miles off the road.

Hands-free

A voice-only mode for the driver app with a wake word, in the user's own language, so drivers and dock workers record events and messages without looking at a screen and within distracted-driving rules.

Configurable process maps

Different missions need different steps. The board and its statuses are configured per mission, not rebuilt.

All solutions
DRIFT · DOCUMENT REVIEW

Shipments whose values disagree with their bill of lading

A document review utility. TMaiTE reads the bill of lading, compares it with the shipment record and flags every field that differs. Your team resolves them in one place instead of finding out at invoice time.

Flagged by field

Transport mode, pieces, gross weight, container, seal, commodity: each mismatch is listed with the shipment and BL values side by side.

Act at the data level

Apply the BL value, accept as is, snooze or escalate to a second tier, one shipment or many at once.

Every decision logged

A history of who changed what and when, and a reopen if a review needs another look.

Drift review queue: flagged shipments with the fields that differ, progress, bucket and bulk actions to apply the BL value, accept as is, snooze or escalate
Drift review detail: a shipment opened to show each field with the shipment value beside the bill of lading value and buttons to apply or accept
All solutions
BATON · COMMUTE DELIVERY

Stops that fit staff commutes home

Automation for "gig" deliveries. The local team you already employ takes stop-offs on the way home, and the deliveries that would have waited for tomorrow go tonight.

Lower cost

Lower your overall cost of deliveries.

An incentivised team

Your local team is happy to earn a small bonus for stop-offs on the way home.

Velocity

Process more deliveries faster without adding new resources.

Baton driver view: tonight's runs on the way home, each with added time, detour miles, load and a claim button
Baton offer board: enrolled and claim-eligible counts, and each shipment with load, reachable drivers, status and publish or pull actions
Driver interface

Tenders are easy to review and claim. Size, load and the detour from the driver's own route home are shown up front, and the driver has to accept a delivery actively, which protects you on liability.

Offer board

Admins publish or pull offers, watch what is claimed and what is still open, and make sure every delivery is covered.

Driver eligibility

Licence, insurance and programme agreement on file per driver, with a warning before anything expires and a pause when it does.

Earnings

Accrued wages by driver, in a report that makes it easy for accounting to pay out.

All solutions
HYPER-CARE WHEN IT COUNTS

Logistics is global. Your technology support should be too.

Our team offers 24/5 support to make sure your operations run smoothly while you sleep. We are in it to make a change, and we have.

1.5MDELIVERIES PER YEAR
20+LANGUAGES
16COUNTRIES ACTIVE

Enterprise service

Includes all features of the standard service package, plus:

  • Service level agreement for issue resolution
  • Dedicated customer success representative
  • 24/5 support
  • Regular touchpoints and periodic review
  • Guided, consultative performance and adoption analytics
  • Customised training materials
  • Continuous process optimisation
“Providing direct-to-consumer final mile delivery services while maintaining social distancing is critical. Through the use of our Clockwork technology tools, we've been able to quickly and easily adjust our processes while still providing a safe and positive residential delivery experience with options like unattended and no-contact delivery.”
Nick St. OngeDirector of Operations, Estes Final Mile

See what TMaiTE does with your drivers' messages

A 30-minute conversation about your lanes, your carriers and the systems you already run.

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