TMaiTE connects your TMS and ERP to the people who actually move the freight. Your drivers and carriers send a message the way they already do — the data lands in your systems. Nothing for them to install. Nothing for your team to re-learn.
No contracts, no setup calls. We reply within one business day.
WhatsAppTelegramWeChatSMS & iMessageSlackEDISpreadsheetsPDFs & BOLsPhone callMobile appThe conversations above are in English, Spanish, German, Polish, Portuguese and Chinese. TMaiTE works in over 20 languages.
Tender, dispatch and invoice live in your system. Everything that happens on the truck lives in a phone call.
Small carriers run 3 to 40 trucks and already have six portals to log into. Another login is another dead end.
Hours a day spent asking where the truck is — and customers still hear about the failure before you do.
A driver texts a photo of the BOL. A dispatcher forwards an email. A partner sends EDI. All of it is a valid way in.
It reads the document, understands the shipment context, updates your TMS or ERP, and flags the exception before it becomes a service failure.
Confirmations and alerts come back in the same thread, in the sender's own language. Your customer sees it in your portal.
The conversation is the interface. Underneath it is the Delivery Performance Platform: one integration that digitizes every delivery event and proof of delivery across your truck network. It extends the ERP and TMS you already run rather than replacing them. They keep the scale, security and core transactions. Clockwork adds the customer-specific workflows, configurable processes and partner connections they were never built for. Same ERP as your competitors, different customer experience.
Dedicated partners get an app. Occasional ones send a message. Carriers on a modern TMS connect by API or EDI. The data lands in your ERP either way.
Factory, ocean carrier, drayman, warehouse, final delivery. At every hand-off: who had it, when, in what condition, and who took it next.
Each customer gets a profile of the fields they care about: free time, cold chain, hazmat, over/short/damage, appointments, returns. Not one generic shipment record.
Through Clockwork's tools, “we've been able to quickly and easily adjust our processes” while keeping the residential delivery experience safe and positive.
Nick St. Onge“[Clockwork has] been a true partner and not just a solutions provider… [T]hey listen to us and our customers on what the market and what we really need.”
Rafael UeltschiIt happens in a sales presentation or a quarterly review. The customer asks:
Could you capture this for us?
Can our carriers work this way?
Can you give us this data?
Can you integrate this into our process?
Yes. That is the answer Clockwork gives your team, instead of explaining what the core system can't do. It is where you keep the customer and where you win the deal.
Win new accounts and keep the ones you have by giving customers something competitors can't match. Book 20 minutes and we will walk your lanes through it.
Tell us a little about your operation and we will reply within one business day, from the people who build the product.